TGI Friday’s Southampton Review

On
our recent road trip we have excited to squeeze in a visit to TGI Friday’s. We took the opportunity to
have a family get together so in total there where 12 of us dining (with only
four of us doing so complimentary in exchange for this review). On arrival pretty much the first thing we
were told was that we had two hours to eat our meal before the table would be
needed by other customers, I think as welcomes go that could be improved
somewhat. Especially as you can only
eat as quickly as it takes for the food to arrive and then consume it at a
sensible speed without the risk of heartburn! Our main courses arrived one hour into our two-hour deadline (we skipped
on starters), so we were very aware of the time we had left to enjoy our meal,
especially as we were keen to sample the desserts!

But
that is my one and only criticism of our visit. The rest of our stay was very pleasant, there was plenty to pick
from the menu to appeal to everyone in the group, top up refills were provided
promptly, the younger children had fun activity packs to keep themselves
entertained (and let the grownups have a good catch up!) and the soon to be
birthday boy was given a balloon crown and later had two members of staff sing
happy birthday to him whilst being presented with a complimentary slice of cake
with a candle to blow out. Those extra
touches were lovely and made up for our initial first impression.



The children’s slush (£1.49) looked great and even came with a cocktail cherry!


My main was the chicken
fajitas, which was presented well with the salsa, sour cream and guacamole in
separate little bowls so you could make each wrap to your own liking. There was plenty there and it was a very
filling meal for the price, £13.99. Hubbie
went for the Monster 2.0 burger (£13.49), which he managed to polish off in no
time at all, he said the Sam Adams beer cheese sauce was better than any other
relish he has ever tried! The boys both went for fish fingers and chips but it
came with a tiny dish filled with pepper, apple and carrot (apparently one of their five a day) so I was glad they were
having the opportunity to eat something healthy too.

Moving
on to desserts I chose the Chocolate Fudge Fixation (£5.29) it was very
chocolaty and indulgent and it definitely was a hit for my sweet tooth! Hubbie was keen to try the Cookie Dough
Cheesecake (£4.99), he took his time to savour his pudding and he said the
cheesecake was smooth and irresistible. 
Eldest had the Sweet Shop Sundae, which was remarkable value at £2.99 as
it came with abundant sweets and it was very appealing for him getting to make
up his own sundae. It’s great they have
a dessert choice that lets children be creative. Youngest went for the Chocolate Brownie (again £2.99) this looked
appetising and he soon had a clear plate and I was glad he ate some strawberries in the process!


The customer service we received was above par especially
as they did not know we were reviewing so it was an honest reflection of what
other customers would most likely experience. 
My Sister in Law had an issue with an item on the bill (a mix up with
the drinks she had ordered that were not actually on the refillable list but
she mistakenly thought they were) and this was kindly rectified without an
issue by the manager on duty.

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